AI agents that do the work for Perth teams, not just talk
PlatformOne builds AI agents for Perth businesses — autonomous software that qualifies leads, answers customers, drafts quotes and keeps your CRM current across the systems your team already uses. An agent takes real actions in your tools; it doesn't stop at a scripted reply like a chatbot.
What is an AI agent?
An AI agent is software that works through a whole task by itself — it reads an incoming request, decides the next step, and acts across your systems rather than just returning text. For a Perth business that means qualifying an enquiry, pulling up a job, drafting a quote and updating records without waiting on a person.
The line between an agent and a chatbot is simple: a chatbot talks, an agent gets it done. Ask an agent a customer question and it will find the account, check your rules, log the change in your CRM, send the reply, and hand anything unusual to a staff member with the full history attached. It lives inside the tools you already run, so nobody has to babysit yet another dashboard.
We build for the WA workflows that eat the most hours first — the repetitive ones your team never quite gets ahead of. For a lot of Perth operators that is inbound enquiry triage, quoting for jobs and site work, chasing paperwork, and answering the same internal 'where's that spec / SWMS / price?' questions from your own documents. Each agent is scoped to one clear job, held to a measurable target, and pressure-tested before it touches a real customer.
PlatformOne is Brisbane-based and delivers to Perth mostly remotely, which keeps builds quick and cost sensible across the two-hour AWST time gap. We run kickoffs, workshops and reviews over video and shared channels with clients from the Perth CBD out to Joondalup, Rockingham and Mandurah — and travel to WA on site for larger resources, energy and trades engagements where being in the room matters.
Built around your process
We design around how your business actually runs — not a generic template you have to bend to fit.
Fixed scope, quoted upfront
Outcome, timeline and price agreed before we start. No hourly surprises.
You own what we build
It's your system, your data, your IP — no per-seat lock-in, no black boxes.
It keeps improving
We stay on as an operating partner, hardening and expanding the system after launch.
Why Perth businesses build agents with PlatformOne
Real actions across your tools
Agents look things up, apply your rules and update your CRM, inbox and job systems — resolving work end to end instead of handing your team another thing to read and reply to.
Shipped in weeks, remotely
A working prototype inside the first fortnight, then integration and hardening. Most Perth agents go live in three to eight weeks, delivered remotely with the AWST gap built into how we schedule.
Your rules, your guardrails
Least-privilege access, audit logs and human-in-the-loop escalation designed in from day one — important when agents touch job data, supplier pricing or compliance records for resources and energy clients.
What we build AI agents to do
We start with one agent on your busiest workflow, prove it earns its keep, then widen from there. Builds we ship for Perth and WA businesses include:
Lead-qualification agents
Reply to enquiries from your site, ads and email within seconds, ask the right qualifying questions for the job, book the callback, and push a clean, scored lead into your CRM.
Quoting & estimating agents
Turn a request into a draft quote from your rate cards, materials and job rules — useful for trades, fabrication and services firms where quoting is a daily bottleneck — then route it for a human sign-off.
Customer support agents
Handle enquiries across web chat, email and messaging: look up orders and jobs, apply your policies, and resolve or escalate with full context, around the clock across every WA time zone quirk.
Knowledge (RAG) assistants
Answer staff and client questions from your own SOPs, safety docs, specs and product data — grounded in your material, so a fly-in-fly-out crew or site office gets the right answer, not a generic guess.
CRM & operations agents
Keep records clean, chase missing details, trigger the next step in a job or sales workflow, and surface exactly what needs a person to decide.
Reporting & monitoring agents
Gather numbers from across your tools, flag anomalies in jobs, stock or pipeline, and produce the recurring reports your team currently stitches together by hand.
How we build and ship your agent
Map the workflow
We pin down the highest-return workflow to automate and document how it actually runs today across your Perth operation — edge cases, approvals and all.
Design the agent
Triggers, logic, tool access, guardrails and escalation paths, shaped around your process and how much risk you're comfortable handing over.
Build & integrate
We build the agent and wire it into your CRM, inbox, documents and line-of-business systems, then test it against real WA scenarios and data.
Deploy & improve
Go live over video with your team, monitor accuracy and adoption, and keep refining it as a production system, not a one-off drop.
What does an AI agent cost in Perth?
Focused, single-purpose agents start around $8,000. Most Perth SMEs land between $12,000 and $25,000 for an agent fully integrated across their stack, with multi-agent systems scaling higher. Every build is fixed-scope and quoted upfront, with optional support and improvement retainers from $500/month.
Prices are indicative starting points in AUD and depend on scope and integrations.
Questions, answered
Put your first AI agent to work in Perth
Book a free discovery call and we'll find the one workflow where an AI agent would save your Perth team the most time — and lay out exactly what it takes to ship it, remotely and on a fixed price.
Brisbane, QLD · Serving businesses Australia-wide